Our field service team has highly experienced technical and engineering Gear Specialists throughout the world and therefore we are available at your site to increase the reliability and performance of your Geared equipment.
Flender-Graffenstaden will support all installed gearboxes in each country and perform all field services required as quickly as possible.
Flender-Graffenstaden is unique among full service gear manufacturing companies or provide a global field service support team in partnership with our customers.
Inspection and overhaul
During the lifetime of our gearboxes, field inspections or overhauls are needed
as indicated in the Gear Maintenance Manual. To increase the reliability and performance of your equipment we recommend using our
Flender-Graffenstaden Gear authorized field service specialist for the following field services:
Replacement of spare parts
Our field service team is able to install spare parts and therefore warranty the proper function your equipment to the original internal design specifications of Flender-Graffenstaden.
Emergency service and repair
With many years of experience, the Flender-Graffenstaden authorized field service team can provide the correct solution when emergency field services are needed. This emergency type repair is also fully directed and supported with the backup of all the different gear specialists located at the
Flender-Graffenstaden headquarters.
This will guarantee:
Technical assistance
The Flender-Graffenstaden field service team can come to site and give you assistance on preventive maintenance, spare parts policy, inventory of spare parts, alignment verification, vibration and noise analysis, oil flow and efficiency documentation by our own OEM factory trained gear people, not some 3rd party contractor.
Contacts:
flensav@flender-graff.com
+33 3 88 67 60 87
Emergency
Europe : Flender-Graffenstaden
+33 (0)3 88 67 60 00
North America : RTS
+1 203 459 9835
Asia : ENERGY CAPITAL
+65 462 6835
Middle East : CTS
+971(0)4 347 2211
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